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Global banking groupHSBChas launched HSBCnio, an AI-enabled transaction banking platform designed to bring its corporate and institutional services into one digital environment, while allowing clients to connect their own AI systems to authorised banking data.

Settlor, a national provider of title and settlement services technology, has integrated its title production system with TitleSphere, a customer relationship management (CRM) platform for title companies and their sales and marketing teams.

A member of my marketing team recently told me that we had a problem with approximately 400 contact records.

ATMs still anchor customer experience, even as the branch evolves. Insights drawn from transaction data is also increasingly empowering branches to make the most out of their ATMs and cash strategy.