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Operators are making real progress with AI-driven automation, but most gains remain confined to specific domains. Scaling that intelligence across the network is the next challenge.

These types of phrases come up inside companies that are growing, but that have a CRM (Customer Relationship Management) unable to keep up, says Todd Giddens, VP of Partnerships and GTM at Ground Team Solutions.

Customers aren’t just one person’s responsibility. It takes all of a business’s teams — from sales to marketing to customer support — to establish and keep good relationships. Customer relationship management (CRM) tools can help. They keep the information you need organized and accessible in one place.

Data analysis empowers businesses and professionals to make more informed, data-driven decisions and predictions. To do it, though, they need access to a wide range of data analysis tools that can transform those raw data points into actionable insights. There’s a lot to consider when choosing the right tool, but here’s what you need to…

This year, the industry’s biggest annual tournament (currently taking place in France) features a prize pool of $75 million and over 2,000 players from more than 100 countries. In 2025, the same tournament reported over 750 million viewers from around the world. For comparison, 2026’s flagship American football tournament drew an estimated 220 million viewers.…

Updated / Wednesday, 29 Jul 2026 11:49 Analysis: Employers may believe surveillance improves performance, but can employees produce good work if they don't feel trusted? By Nick Turner, University of Calgary and Justin Weinhardt, University of Calgary In June, Canada's TD Bank told staff t…