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The easiest way to demonstrate an AI productivity gain is to count how many emails, reports, summaries or tickets an employee produces. It is also one of the least reliable ways to determine whether AI is improving the organization.

As artificial intelligence continues to reshapejobs and theworkplace as a whole, predicting its effects on the future of work has become more challenging than ever. Still, new research from OpenAI offers a fresh take on how these changes are unfolding.  The July 2026 study revealed that ChatGPT users were regularly turning to the chatbot to…