Browsing: targeting

CRM

Customer data is becoming more useful at the moment of action. Fullstory, Zoom, Salesforce and ChurnZero show how behavioural signals, interaction histories and real-time intelligence can help CX teams deliver better decisions, while keeping governance and human judgement in view.

Throughout October 2026, we identified an actor using tooling associated with ARTEX, an autonomous AI penetration-testing agent, to target multiple IT and software vendors. The activity focused on identity providers (Okta, Entra, Cognito) and abuse of Microsoft 365 integrations. We observed repeated attempts to uncover authentication bypasses, enumerate APIs, and access customer data (of the…

OpenAI has been expanding its advertising business, recently introducing visual promos in addition to text ads that get injected into ChatGPT conversations. But how does OpenAI choose what ads to display? The decision is more personal than you might think.

Groups like Monti, Vice Society, Royal (now rebranded as BlackSuit), Cuba, Nokoyawa, Yanluowang, and Lorenz rarely make national headlines like LockBit or Qilin, but they’re still actively compromising businesses in 2026. Many of them keep a low profile on purpose, reusing leaked code, exploiting overlooked entry points like VoIP phone systems, and running double-extortion campaigns…