Browsing: Taking

Back in 2013, I wrote a post called “Will Smart Machines Take Your Job?” in which I skeptically reviewed predictions about how smart machines and software would impact employment. Four years later, I attended a seminar on AI and the Future of Work, where participants concluded that technology is always both creating and destroying jobs,…

A two-year-old startup is now worth more than a billion dollars, and it’s betting the entire CRM industry is ripe for disruption. Rox, an AI-native sales automation platform founded by former New Relic chief growth officer, just hit a $1.2 billion valuation with backing from Sequoia and General Catalyst, according to sources familiar with the…

U.S. e-commerce grew 12.2% in the second quarter, its fastest in five years, and reached a record 17.1% of all retail spending. It was the second consecutive quarter of double-digit growth after four years without one, and a fourth consecutive record for share, which took five years to reclaim its pandemic peak. After a year…