Browsing: Sprinklr

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Sprinklr is bringing Marketing AI Agents and new AI measurement research to CXUnifiers 2026, sharpening a bigger enterprise question: can customer-facing AI turn live signals into governed action, then prove what changed for customers and the business?

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Sprinklr has made its Voice of the Customer Agent Suite available in the Gemini Enterprise Agent Marketplace, giving Gemini Enterprise users access to its customer feedback analysis tools within existing workflows.

Sprinklr (NYSE: CXM) has appointed Jordi Ribas, Ph.D., president of Search & AI at Microsoft, to its Board of Directors, effective Aug. 17, adding a longtime product and engineering executive as the customer experience software company expands the use of AI across its enterprise platform.