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Facing acute labour shortages, ageing demographics and chronic productivity problems, Japanese companies should be fertile ground for the take-up of artificial intelligence (AI). Yet, compared with the US and UK, adoption in many workplaces remains sluggish and cautious.

Additionally, deliverables without due dates were 2.5 times as likely to never be completed at all, a report said.

AI has made the customer experience far more personalized. It helps recommend products based on customer preferences and surfaces the most popular items on the first pages. But AI’s potential goes much further when it is backed by the right infrastructure and computing power.

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