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TOKYO and LONDON and SANTA CLARA, Calif., 20 August 2026– NTT DATA, a global leader in AI, digital business and technology services, and Palo Alto Networks (NASDAQ: PANW) today announced a multi-year strategic alliance designed to help organizations securely adopt AI, modernize cybersecurity, simplify complex technology environments and build cyber resilience for the AI era.

Teams evaluating CRM solutions typically follow a similar process, including assessing features, pricing, and integrations, booking a demo, and testing through a free trial. A key component that’s often overlooked is whether the company behind the CRM will be the same or better a few years down the line.