Browsing: Shows

Ramp data show that 80% of the top 1% of AI spenders are VC-backed, compared with only 13% of the median spender, suggesting that the circularity seen among AI hyperscalers and model providers also extends to token spending, as the startups buying the most compute are paying for it with venture capital rather than organic…

CRM

Meta’s Muse has moved personal AI agents from consumer curiosity to contact center reality. Adoption, hands-on user testing, detection data, and vendor response all point to a harder CX question: how do enterprises serve AI acting for customers without losing trust?