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CRM

Salesforce said on Wednesday it ranked No. 1 in global customer relationship management (CRM) market share for the 13th straight year in IDC’s Worldwide Semiannual Software Tracker. IDC said Salesforce held 20.0 percent of the global CRM market in 2025, ranking first among CRM vendors worldwide. I…

The global E Commerce Market reached an estimated USD 7.65 trillion in 2025 and is projected to grow from USD 8.42 trillion in 2026 to USD 19.83 trillion by 2035, registering a CAGR of 10.0% during the forecast period (2026–2035). This expansion is anchored in two converging forces: the worldwide …