Browsing: Service

Salesforce Inc. has agreed to buy Cresta Intelligence Inc., a venture-backed provider of customer service software.

There were 2,322 press releases posted in the last 24 hours and 503,328 in the last 365 days.

This is a paid press release. Contact the press release distributor directly with any inquiries.

This is a paid press release. Contact the press release distributor directly with any inquiries.

This is a paid press release. Contact the press release distributor directly with any inquiries.

There were 2,176 press releases posted in the last 24 hours and 503,236 in the last 365 days.

As AI takes on more customer service work, leaders face a harder test than automation alone. Sprinklr’s Karthik Suri explains why governance, quality management, escalation, and continuous learning now determine whether AI can scale safely without losing customer trust

Milwaukee’s retail scene is busy right now, with options from big chains to artsy boutiques. If you like helping people and staying on your feet, these roles are worth a look.

Rivian’s AI assistant will soon order coffee on your route so it’s fresh when you arrive at a coffee shop.

When Rivian launched its in-house AI assistant in May, the company promised that the tech would soon do far more than answer ChatGPT-style questions, switch on the A/C, or text your friends. It pitched a chatbot that could be deeply integrated into your R1S or R2—but also deeply integrated into your life.