Browsing: SelfService

CRM

Banks face growing pressure to provide 24/7 access to cash services while reducing operational costs, improving efficiency, and meeting rising customer expectations. For Komerční banka (KB), modernizing a heterogeneous ATM landscape and creating a more customer-centric self-service channel became a strategic priority.

The global self-service kiosk market is expected to grow from $28.27 billion in 2025 to $31.14 billion in 2026, according to a report by The Business Research Company. The firm forecasts the market will reach $45.05 billion by 2030, representing a compound annual growth rate of 9.7% from 2026 through 2030.

GUEST OPINION: Power BI is hard to avoid now. It holds close to a third of the business intelligence market, the category of software that turns raw company data into reports and dashboards, and it sits inside the Microsoft 365 estate most organisations already run. For business users, that accessibility is the whole appeal: a…