Browsing: SelfService

Some self-service deployments reduce lines, improve throughput and give customers a convenient way to transact. Others sit unused, generate complaints or eventually disappear from locations altogether.

GUEST OPINION: Power BI is hard to avoid now. It holds close to a third of the business intelligence market, the category of software that turns raw company data into reports and dashboards, and it sits inside the Microsoft 365 estate most organisations already run. For business users, that accessibility is the whole appeal: a…

Dataflow Power BI: Power BI’s Dataflow is a self-service data integration tool for Microsoft’s Business Intelligence platform. Find out how Dataflow works and how to learn how to use it.

I’ve been thinking back to the 90s, when self-service business intelligence (BI) tools like Business Objects and Cognos first rolled out. Heck, like all overly-enthusiastic software engineers, I even helped build one in my brief stint at Citigroup. At that time, my youthful self made two very quick predictions: