Browsing: revealed

Customer experience is becoming a key area of competition in China’s new energy vehicle after-sales market, with problem resolution and the accuracy of cost estimates remaining weak points, according to a recent study.

Framework, a company best known for producing modular, highly repairable and customizable PCs and laptops, has suffered a large data breach, which has compromised customer information, according to multiple media outlets and an email from the company that has been shared online. The stolen information includes customer names, email addresses, phone numbers, login IPs and…