Browsing: requests

CRM

ServiceNow’s Daniel Wilks argues that customer experience often fails after the first conversation, when requests move into disconnected service, field, IT, finance, and fulfillment workflows. Arqiva shows how connected operations can turn context into resolution

In a motion filed on Monday, the Florida attorney general James Uthmeier requested that a state court prevent OpenAI from training new models without independent oversight, and that it cut minors off from ChatGPT. Uthmeier’s office first sued OpenAI in June, after launching a criminal investigation into the company this past April in the aftermath of…