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SoundHound AI SOUN is gaining traction in banking and financial services as enterprises look to automate customer interactions without weakening service quality. In the second quarter of 2026, the company renewed or expanded contracts with two of the top seven global banking institutions and one of the largest global insurers. Management also cited growing demand…

Customer service is one of the first areas where banks, insurers, and healthcare organizations have deployed AI directly in front of customers, according to the U.S. Government Accountability Office.