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Canada’s financial technology sector is entering a pivotal phase. After years of discussion about banking modernization, the country’s fintech ecosystem is now being reshaped by regulatory reform, payment infrastructure upgrades, artificial intelligence and the growth of digital-first financial services. While Canada has historically lagged behind jurisdictions such as the United Kingdom and Australia in areas…

Zendeskannounceda new Real-Time Voice Translation capability on Thursday. It provides bidirectional translation during inbound and outbound contact center voice calls. The customer and agent can each speak and hear the conversation in their preferred language, without involving a human interpreter, moving to another channel or using a separate desktop application.

Fifteen years ago, energy products were sold weeks or months in advance. Today, the energy system has changed drastically. “We moved from weekly products to daily, to 15-minute products, and now down to second-based settlements,” explains Philipp Cüppers, Head of Data Innovation at Vattenfall Hydro Germany.

When discussing electric mobility, people generally think of passenger vehicles; however, some companies are choosing to transition their internal combustion engine fleets to electric vehicles. And while this transition offers benefits such as savings in operating costs, reduced emissions, and tax incentives, it also presents logistical, operational, and technological challenges that must be addressed from…

For the past 25 years, one discipline has been revolutionizing epidemiology: phylodynamics. By using genetic sequences, scientists can study how pathogens evolve. Thanks to mathematics, these data can be coherently organized into phylogenetic trees, with each branch representing a chain of transmission and each leaf representing an individual’s infection. The length of the branches can…