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Shop Pay is now live in Muse from Meta, part of a fast-growing wave of personal AI agents that shop on a buyer’s behalf. Each one raises the same question for brands: what should you build, and what should your commerce platform handle?

Exchanges cite unfinished reporting systems and unclear rules, while tax authorities insist collection can proceed

After Centrical’s Big Game event, Gal Rimon argues that AI success now depends on whether CX leaders can prepare people, managers, AI agents, and even customer-owned AI agents to work toward shared goals, clear accountability, and measurable outcomes

Front pagesponsored · CallTower Service & Connectivity7m · 10:31 BST · 4 min read

eCommerce discovery has always followed a straightforward pattern where a shopper:

Singapore’s president says AI is already cutting demand for graduates’ first jobs, as the IMF warns 40 per cent of jobs will be affected

The Financial Supervisory Service urged corporations to make systematic preparations ahead of the introduction of Korea International Financial Reporting Standards (K-IFRS) No. 1118, which takes effect next year.

In January 2012, Uganda’s Ministry of Health issued a moratorium halting new eHealth projects. Donors and NGOs had piloted up to 80 different mHealth applications in Uganda in 2008, and none of them scaled. Donors paid for the pilots. Nobody paid for national rollout.

For many maritime organizations, cybersecurity compliance has moved from a future planning item to an immediate business priority. The U.S. Coast Guard’s final rule on cybersecurity in the Marine Transportation System establishes minimum cybersecurity requirements for certain U.S.-flagged vessels, Outer Continental Shelf facilities, and facilities subject to the Maritime Transportation Security Act. The rule became…

TRYING IT ON: If all the hubbub around artificial intelligence makes it feel like the technology has finally moved into the real world, the reverse is also becoming true.