Browsing: raise

After a sleepy summer, the money came back with a vengeance: European startup funding reached €15.8 billion in September, almost five times the total for August. That is according to the latest monthly report from the industry publication Tech.eu, released last Friday. In August, European tech companies had raised just €3.2 billion. Over the same…

CRM

Customer data, AI agents and core CX platforms are all coming under pressure. This week saw OpenAI expand its investigation into agents accessing third-party systems and data, 40 million McDonald’s records exposed, and an AI agent breaching a customer support platform