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Rob Scott previews Microsoft Ignite 2026, where Microsoft must show how Dynamics 365 Contact Center, Contact Center Intelligence, voice agents, Agent 365, MCP, and consumption pricing fit together. The key question: can the strategy simplify enterprise CX, or add another layer of complexity?
A sharp selloff in artificial intelligence-related stocks following the midterm elections is raising questions about the future of data center development and whether proposed restrictions elsewhere could steer more projects toward Utah. (Photo: KUTV)
Investing.com — Shopify Inc (SHOP) beat on profit, but the stock still fell. It traded at $147.76 (-5.42%) as of Nov 3, 12:51 PM EST. It was down as much as 12% in pre-market (as of 9:28 AM EST) and has recovered part of that loss. The 52-week range is $94.00–$180.88.
It’s been almost a week since DoorDash officially announced its plans to acquire Instacart — a deal valued at approximately $17 billion.
Salesforce’s Cresta agreement gives Agentforce a major voice AI asset, but analysts warn the harder test is coherence. CX buyers now need to assess integration, platform neutrality, and whether voice automation improves real customer resolution economics.
Auditors selling CFOs on AI might want to prepare for a follow-up question about the invoice.
Amazon CEO Andy Jassy has questioned whether external artificial intelligence (AI) shopping assistants can offer consumers a better experience than buying directly through retailer websites and apps, as competition intensifies over the future of online shopping, Fortune reported.
Carlisle’s third quarter saw healthy sales growth, with management pointing to resilient demand in its core reroofing business and successful price increases offsetting persistent cost inflation. Despite these positives, the market reacted negatively to results, as higher-than-expected raw material and freight costs weighed on operating margins. CEO Chris Koch described the margin pressure as a…
Singer Seo In Young and broadcaster Jonathan are shocked by recent education trends.
This semester, Postdoctoral Associate in AI and Humanity Collin Lucken has been teaching the self-designed course Minds and Machines: An Introduction to the Philosophy of Cognitive Science (PHIL 2400), which examines the philosophical underpinnings of science—particularly the study of the human mind.