Browsing: problems

Welcome to the week’s Pulse: what you need to know about updates that are affecting how much you can rely on rank tracking data, why PageSpeed scores can go up or down on a page that has no changes and what a shared robots.txt control would mean in terms of preferences for AI training.

CRM

Salesforce’s latest acquisition points to a bigger ambition for Tableau and Agentforce. The vendor is helping businesses identify the causes of customer experience failures, rather than simply measuring their effects. But can enterprises trust AI to recommend the next move?

For employers, missed handoffs, weak connections between teams, slower mentoring and poor visibility into progress are among the problems that can surface during remote work. The first question is whether a task, decision or feedback process is failing—not simply where an employee sits. In a survey of more than 800 UK businesses, the University of…

The use of artificial intelligence (AI) is rising rapidly among children and adolescents. As this trend rises globally, it is important to understand the relationship that AI may have on the mental health. A new large-scale study published in JAMA Pediatrics discovered an association between affective generative AI use and mental health problems in youth.

As artificial intelligence (AI)-powered solutions bring new opportunities to some of the largest online retailers in the world, AI-related problems for retailers have created their own markets for help. Some of these issues stem from adoption by third-party actors with bad intentions — but others can result from unsuccessful deployments or poor strategy.