Browsing: problems

Salesforce’s latest acquisition points to a bigger ambition for Tableau and Agentforce. The vendor is helping businesses identify the causes of customer experience failures, rather than simply measuring their effects. But can enterprises trust AI to recommend the next move?

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For employers, missed handoffs, weak connections between teams, slower mentoring and poor visibility into progress are among the problems that can surface during remote work. The first question is whether a task, decision or feedback process is failing—not simply where an employee sits. In a survey of more than 800 UK businesses, the University of…

Unbelievably, the average business uses 897 different applications to run its day-to-day operations. But only 29% of businesses have these tools connected in some way, according to Salesforce’s 2025 State of Data and Analytics Report.

The use of artificial intelligence (AI) is rising rapidly among children and adolescents. As this trend rises globally, it is important to understand the relationship that AI may have on the mental health. A new large-scale study published in JAMA Pediatrics discovered an association between affective generative AI use and mental health problems in youth.

Meta keeps bleeding cash into AI infrastructure and Reality Labs while the market punishes every headline, yet one stubborn investor sees a reason to keep buying shares that most holders are dropping like they’re on fire.

As artificial intelligence (AI)-powered solutions bring new opportunities to some of the largest online retailers in the world, AI-related problems for retailers have created their own markets for help. Some of these issues stem from adoption by third-party actors with bad intentions — but others can result from unsuccessful deployments or poor strategy.

“I suspect my site has content cannibalization issues – multiple pages competing for similar keywords. How do I identify cannibalization problems at scale, and what’s the best way to consolidate or differentiate pages without losing existing rankings?”

Customer experience is becoming a key area of competition in China’s new energy vehicle after-sales market, with problem resolution and the accuracy of cost estimates remaining weak points, according to a recent study.