Browsing: police

CRM

Thames Valley Police and Hampshire and Isle of Wight Constabulary say their AI agent, Bobbi, now automates around 75% of public contacts, but the real test is making sure the right 25%, the vulnerable and high-harm cases, reach a human operator on the 24/7 digital desk

Dyfed-Powys Police, the territorial police force responsible for policing a large area of Wales, has been hit by a cyber attack, prompting an investigation by law-enforcement and Cybersecurity specialists. The force covers approximately 4,500 square miles across much of west and mid Wales, making it one of the largest policing areas in England and Wales…