Browsing: Pilot

In July 2025, the Commonwealth Bank of Australia confirmed it was cutting 45 call-centre roles, tying the reductions to a new artificial intelligence voice bot that the lender said was making it faster and easier for customers to get help. Within a month, the bank reversed the decision, apologized to affected staff, and called the…

CRM

DoorDash has announced in a press release the launch of a drone delivery pilot in northern Carlifornia in partnership with national restaurant brands such as Chipotle and Popeye’s Louisiana Kitchen.

HONG KONG, Sept. 23, 2026 /PRNewswire/ — AsiaPay, a leading digital payment service and technology provider in Asia, today announced the pilot launch of Voice Pay, an AI-powered voice payment experience that lets consumers speak into their mobile device and instruct payment using their preferred payment method — from digital wallets to cards. Voice Pay…