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has been like classical art. We used to commission a report from our data analyst—our Michelangelo—and wait patiently. Weeks later, we received an email with a magnificent hand-carved masterpiece: a link to a 50-KPI dashboard or a 20-page report attached. We could admire the meticulous craftsmanship, but we could not change it. What’s more: we…

AI assistants like ChatGPT have been advancing at a steady rate, offering more capabilities, better accuracy and faster responses with each new model. Generative AI is not perfect, and you really shouldn’t see it as an unquestionable source of information, but for those who have embraced the technology, it might be more convenient to switch…

AI agents are starting to execute more sophisticated tasks, such as identifying vendors that can deliver freight, comparing prices, and messaging the vendor to organizing a delivery. But when it comes to making a payment for the shipment, they still need to involve a human.