Browsing: Moving

Salesforce has evolved from a CRM platform into a broader enterprise environment spanning customer data, analytics, automation and AI. As European companies adopt capabilities such as Agentforce and Data 360, consulting partners increasingly need to combine implementation expertise with integration, data engineering and broader digital transformation capabilities.

Augmented intelligence (AI)—also known as artificial intelligence—is already changing how health systems work—from documentation and call centers to patient outreach and predictive models. But healthcare leaders have made it clear that the next phase is not simply about adding more AI tools. It is about building the governance, data infrastructure and operational discipline needed to…

Ambient artificial intelligence (AI) in healthcare is rapidly advancing from enhancing clinician productivity to broader applications in consent and revenue-cycle control. Hospitals must now manage the use of ambient documentation tools, such as microphones and AI models, with the same scrutiny as other operational technologies. This evolution underscores the growing importance of governing AI technologies…

The UAE has quickly become one of the world’s most attractive destinations for technology startups, drawing entrepreneurs, investors and ambitious companies from around the globe. Dubai and Abu Dhabi offer access to international markets, strong digital infrastructure, growing investment opportunities and government initiatives designed to support innovation. As the country continues to invest heavily in…

As mentioned in previous columns, I believe the surge in artificial intelligence is unstoppable. Whereas we’ve seen many applications—for example, research assistance and the discovery of trends—most were aimed at productivity improvements: obviously of value, but not leading to disruptive innovation or system solutions.