Browsing: Microsofts

Imagine Cup grows up:Microsoft’s longtime student developer competition isopening to startupsfor the first time, with new rules that offer a window into the company’s shifting AI strategy and broader changes in the industry. Entrants once had to build with Microsoft orOpenAIservices, but for 2027 any AI is fair game, as long as the teams use…

CRM

Microsoft’s Q1 2027 earnings call shows AI agents moving from workplace assistants into governed, metered business actors. For CX leaders, the decision now centers on accountability, cost control, model routing, and how autonomous work gets monitored at scale.

AI is reshaping work faster than any organization has fully mastered. Across industries, the conversation has shifted from what AI can do to how companies can use AI to create business value and expand what people are able to achieve. At Microsoft, we believe the organizations that succeed will be what we call Frontier Firms:…

Within a few weeks this summer, two companies at the center of enterprise identity made several related announcements: First, Microsoft announced that passkeys will become the default authentication method in Microsoft Entra ID with SMS and voice options deprecated by the end of the year, and that security questions will be retired from the self-service…