Browsing: Manage

Managing AI model access across dozens or hundreds of AWS accounts creates operational friction when each workload account must subscribe and accept AWS Marketplace Private Pricing Offers (MPPOs) individually. Amazon Bedrock with managed entitlements simplifies multi-account access to third-party AI models so you can subscribe once from a central account and distribute access across your…

Gal Rimon says AI agents are entering CX operations faster than many leaders are able to govern them. Ahead of Centrical’s Big Game event next month, he explains why organizations need one performance model for people, AI agents, and customer outcomes

Brian Donohue, VP Product at Fin, tells CX Today how businesses should structure their growing ecosystem of AI agents, from customer-facing bots to internal copilots, without creating new data silos. He also addresses where trust in AI agents is strongest and where it still falls short.

For many entrepreneurs, one of the biggest challenges of business ownership is figuring out where to spend their time. There are clients to serve, employees to manage, projects to coordinate, emails to answer and new business to generate. As the company grows, trying to personally handle every responsibility can quickly become the very thing that…

FIFA World Cup 2026 Head of Business Intelligence and Analytics Caio Dimov pulled back the curtain on the business intelligence operation that was built for the 2026 World Cup, where the 39-day tournament stretched across three countries, 16 venues, 48 teams and 104 matches.

Amazon.com Inc. said today it’s trying to make life easier for independent sellers using its ecommerce platform with new tools including a plugin that allows them to run their businesses

Regulators at the Federal Aviation Administration are preparing to roll out AI-enhanced software in an $875 million overhaul to manage the nation’s airspace.

China, U.S. Must Manage AI Risks Together – Zhao Minghao – CHINA US Focus Language :English简体繁體 Go Security

The headlines surrounding Artificial Intelligence’s rapid advancement have been tough to digest recently. Talk of human extinction from the very people developing the technology carried an ominous warning.

An American Eagle plane takes off from Hollywood Burbank Airport in October 2025 in Burbank, California. Mario Tama/hide caption