Browsing: makes

Walk into the back office of almost any major bank today, and you’ll find software doing work that used to belong to a person. It pulls customer records, verifies documents, checks credit histories, and flags discrepancies. This is Robotic Process Automation (RPA): rules-based software “bots” that replicate the repetitive, manual steps a human employee would…

Trust Bank has launched Trust AI Ask, an in-app conversational feature that lets customers search and understand their card spending using everyday language. Instead of navigating transaction histories or remembering exact merchant details, a customer can ask about grocery spending, transport costs, or purchases made overseas and receive a relevant summary.