Browsing: made

Customers have two big complaints from their AI interactions: they can’t reach a person when they need to and they have to repeat themselves, an Alchemer survey found.

California customers stuck in automated customer service systems will have a new way to reach a live agent under a law signed by Gov. Gavin Newsom that requires large companies to make a good-faith effort to connect them within 15 minutes.

A future where drones recharge mid-air, robots are powered remotely and spacecraft receive energy through laser beams might sound like science fiction.

The global bond markets are a sensitive lot. And they’ve been having a particularly tricky time lately.

While Japanese cuisine encompasses a wide variety of dishes, from curries to okonomiyaki to teppanyaki, and of course, most people immediately think of ramen and sushi. The depth of range continues within the sushi universe, and there are at least twenty types of sushi. According to PBS, sushi has been eaten in Japan since at…

The Alibaba E-commerce Business Group chief executive’s awards included RSUs settled into ADSs and RSUs settled directly into ordinary shares.

Ahead of Rhode’s arrival at Sephora stores across the region, we look at the brand’s best marketing moves so far.

Shopify’s CEO mandated that staff prove AI couldn’t replace them before new hires were approved. Now he has a name for what that policy produced inside the company, and it is not a compliment.

Wolverine developer Insomniac has denied using generative AI after fans jumped on social media to share screenshots of a bizarre restroom sign.

On September 15, Nasdaq (NASDAQ:NDAQ) said its Verafin unit had partnered with Stablecore to fuse traditional banking data with digital asset activity inside one financial crime detection platform. The pitch is simple: crooks now move money between bank accounts and crypto to cover their tracks, and most compliance software still can’t see both sides of…