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AI proponents like Bill Gates and Jensen Huang have suggested that AI could one day lead to shorter workweeks.

New analysis of 9,140 workers reveals the hidden friction of AI adoption — and why integrating AI into workflows matters more than usage alone.

For years, one of the most important recommendations for defending against ransomware has been to maintain reliable backups. If attackers encrypt an organisation’s systems, restoring data from a secure backup can help avoid paying a ransom and reduce disruption.

It seems like every day a new, potentially internet-shattering cybersecurity issue is discovered or exploited by artificial intelligence. It’s gotten bad enough that even OpenAI CEO Sam Altman, one of the people who is most responsible for pushing AI development forward despite the risks, now believes that simply patching the problems is no longer a…

You may have noticed that the term “family office” has appeared more and more frequently in financing announcements this year.

Google removed the Indexing API approval form from its documentation on Oct. 16, along with the instructions telling developers to ask for approval.

Pasquale DeMaio, Vice President at Amazon Connect, explains why mediocre service quietly erodes loyalty, how AI can reveal what customers really experience, and why customer experience leaders must move beyond deflection to build more connected journeys.

“Many of the truths we cling to depend greatly on our own point of view.” said Obi-Wan Kenobi. It came back to me this week when I read a LinkedIn post from Rand Fishkin, which opened with a sentence I’ve never seen him write before: “I almost never write blog posts anymore, but this one…

September 24th, 2026 · by Trefis TeamCRMYTD-9.7%SPYYTD+13.2%QQQYTD+20.9% Analyze CRM →

I read the AI security research published in a single month, February 2026, and when you put it all together, it’s not a list of curiosities. It’s a field guide to a new attack surface. In my previous piece, I explained how MITRE ATLAS catalogs threats to AI. Here, I take the next step: I…