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New research from IPI and Talkdesk, alongside a subtle AWS workflow update, points to a practical contact center issue: automation is moving faster than the evidence layer, handoff model, and operational controls many enterprises need to prove outcomes.
A shared semantic layer is fast becoming the dividing line between lakehouses built for reporting and those built for artificial intelligence.
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Oracle has added new features to its Autonomous AI Lakehouse, extending support for Apache Iceberg data and adding a business semantic layer.
The update adds a business intelligence layer designed to give AI agents access to company data and business context.
European startups have had a long-standing concern that AI model giants like Anthropic will hoover up their businesses. John Reynolds10 hours ago
GWI has launched an expanded agentic AI portfolio, adding an AI intelligence layer to its product suite.
Kapil Chhabra | Co-founder and Chief Product Officer of WisdomAIKapil Chhabra is the Co-founder and Chief Product Officer of WisdomAI. He is a seasoned product leader and technology entrepreneur with 20 years of experience building innovative B2B data products.
The Depository Trust & Clearing Corporation (DTCC) custodies $114 trillion in securities and, in 2025 alone, processed $4.7 quadrillion in transactions. When an entity of this systemic weight pivots, the market follows. On May 4, 2026, the firm announced the DTCC tokenization service, a platform designed to bring Russell 1000 components, ETFs, and US Treasuries…
The Transformation layer at the UC Awards 2026 celebrates platforms becoming indispensable to high-performing teams. Discover how to prove your AI and automation solutions remove operational friction and drive real, measurable enterprise value. Because that’s how you win.