Browsing: Kohls

Kohl’s has named Arianne Parisi as its chief customer officer, reporting to CEO Michael J. Bender. She had been serving as Kohl’s chief digital officer since 2025.

Chief Digital Officer Arianne Parisi will take on the new role, which combines leadership of loyalty, personalization, marketing and other functions under one title.

Benjamin Fitzgerald Published August 26, 2026Reading time 2 minutes DownloadPrintText size

Kohl’s has introduced a Gemini-powered shopping assistant and ShipBob has integrated Claude into its fulfillment suite, indicating a growing trend towards incorporating AI in retail operations. This reflects the increasing importance of AI in handling the escalating global ecommerce revenue, which has surpassed $4 trillion. The integration of AI tools like these signifies a shift…