Browsing: isnt

If an AI visibility dashboard helped you win budget this year, read four datasets before your next quarterly review. Together, they show AI assistants send a sliver of the traffic Google sends. They also show that none of these datasets could isolate the hidden AI influence many of us assumed was turning up in Direct…

Footage from Palm Beach County, Florida, shows a plane nosediving into the ground at full speed, cratering the pavement, and dissolving into fire and smoke. It looks unreal. So unreal that some social media users say it’s fake.

CRM

Diabolocom founder and CEO Frédéric Durand tells CX Today why chasing the empty contact center misses the point. With 89% of CX leaders still expecting humans to play a key role, he argues AI should remove the friction between agents and customers, not the agents themselves.

Every October, Cybersecurity Awareness Month pushes security teams to look at where threats are heading. This year, most of that conversation is about AI finding vulnerabilities faster. The worry is fair. AI lets an attacker try every variation of an exploit in the time it used to take a person to try one. But defenders…