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OpenAI CEO Sam Altman has held meetings with officials from major power companies about electrical grid security—and surprise, surprise, his proposed solution to AI-powered hackers is more AI, Politico reported.

Editor’s Note: Customer First is the Philippine Daily Inquirer’s special section devoted to promoting customer service excellence. Every other week, we will focus on how people and companies champion customer service to build their brands, stay ahead of competition and improve their bottom line.

Cognizant Technology Solutions Corporation (NASDAQ:CTSH) said on September 7 that 17 production AI agents at a large foodservice business reclaimed approximately 11 hours per account manager each week. The deployment provides a concrete operating example behind a broader push into AI-enabled services.