Browsing: highlights

Accounting

Rocket CRM Highlights the Growing Role of Marketing Automation in Modern Customer Engagement

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Rocket CRM has announced an overview of its Marketing Automation feature, providing information about how automation technologies are supporting customer communication, campaign management, lead nurturing, and workflow organization across today’s digital business environment. The announcement highlights how Rocket CRM’s Marketing Automation feature helps streamline these processes while examining the evolution of marketing automation, explaining how…

Accounting

Berkeley Lab’s Ana Kupresanin Highlights Data’s Role in DOE Genesis Mission

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Aug. 5, 2026 — As Director of the Scientific Data Division at Lawrence Berkeley National Laboratory, Ana Kupresanin leads scientists and engineers who develop the methods, software, workflows, and infrastructure needed to make scientific data usable, reliable, and reusable for science and AI. The division works across the scientific data lifecycle, helping researchers organize, curate, manage,…

Accounting

Liveops Highlights Shift to Multi-Region Customer Operations Models Backed by New Industry Research

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SAN FRANCISCO, Aug. 05, 2026 (GLOBE NEWSWIRE) — Liveops, a leader in customer experience outsourcing solutions, today pointed to new industry research and its own client results as evidence that customer operations strategy is shifting. Customer service leaders are moving beyond choosing between onshore, nearshore, or offshore delivery. Instead, they’re redesigning customer operations around a…

Accounting

Rocket CRM Highlights the Role of Missed Call Text Back Technology in Modern Customer Communication

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Rocket CRM has announced an overview of its Missed Call Text Back feature, providing information about how automated messaging technology is helping organizations maintain communication continuity when incoming calls cannot be answered immediately. The announcement explores how missed call text back functionality operates, examines its role within customer relationship management systems, and highlights the growing…