Browsing: FirstTime

In the dynamic landscape of small businesses, the promotion of high-performing employees into managerial roles is a common practice. Unfortunately, this approach often overlooks a critical factor: Most first-time supervisors are untrained for the challenges they face.

The companies that are growing aren’t necessarily the ones with the biggest budgets, says Alpana Chhibber, director and CEO, The BOB Project (Business Over Brunch). They are the ones that adapt quickly, embrace technology thoughtfully and never lose sight of the customer.