Browsing: Final

CRM

Only 6% of shoppers would buy from an unfamiliar brand on an AI recommendation alone, Bazaarvoice research finds. Retail analyst and podcast host Kiri Masters explains why reviews, customer photos, and videos remain essential trust signals in AI-led shopping journeys.

WALTER E. WASHINGTON CONVENTION CENTER, WASHINGTON, D.C. — Congresswoman Stacey E. Plaskett used the opening day of the Congressional Black Caucus Foundation’s 55th Annual Legislative Conference on Wednesday to convene a discussion about how digital commerce could strengthen economic links among Africa, the Caribbean and the United States, with speakers moving from payments and e-commerce…