Browsing: Enterprise

For much of the past two decades, customer experience lived in a silo. It was the domain of the contact centre — a cost of doing business, managed separately from the systems that ran the rest of the organisation. That era is over. Today, customer experience has moved to a new phase driven by a…

Ask anyone who’s shopped for CRM software, and Salesforce is probably the first name that comes up, and also the one people have the most complicated feelings about. It’s the platform that basically invented the cloud CRM category; it’s used by well over 100,000 businesses, and lately its entire pitch has shifted toward agentic AI.

Observability company Datadog is positioning real-time risk and compliance management as a key growth opportunity in ANZ, as enterprises grapple with increasingly complex technology environments and the rapid adoption of artificial intelligence.

Enterprise AI is moving from buzzword to daily workflow, and the new Claudeforce tie up between Salesforce and Anthropic shows how quickly that shift can reach sales teams and CRM budgets. With Anthropic reporting an ARR run rate of $65b and Salesforce stock jumping 12% after its fiscal Q2, investors are paying attention. This article…

VIENNA, Va., Aug. 27, 2026 /PRNewswire/ — Redwood Software, the leading orchestration platform for the autonomous enterprise, today announced its recognition as a Leader in the 2026 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms (SOAP) and its #1 ranking in four of five Use Cases and tie for #1 in the fifth Use…

SAN JOSE, Calif., Aug. 26, 2026 — Nutanix, a hybrid cloud leader and AI innovator, today announced the general availability of Nutanix Enterprise AI (NAI) 2.8, and the upcoming general availability of Nutanix Kubernetes Platform (NKP) 2.19, along with new incentives, programs, and resources designed to help partners accelerate growth on emerging AI opportunities.

If you’re looking to boost your team’s productivity, start by identifying the right enterprise productivity tools. Focus on options that enhance collaboration, streamline workflows, and automate repetitive tasks. Evaluate features like user-friendly interfaces and integration capabilities. For instance, consider project management tools to keep everyone aligned, or time tracking solutions to optimize resources. As you…

A new enterprise platform aims to solve a persistent AI problem: businesses can see answers but do not always trust their origins.

New purpose-built agentic solution empowers global institutions to automate complex, end-to-end financial workflows across capital markets and corporate banking

The telecommunications company plans to deploy Gemini Enterprise and Google’s data infrastructure as it makes AI central to the customer experience.