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Klaviyo has added Composer and expanded Customer Agent in its CRM to share real-time customer context across marketing and service.

Add preferred source Ahead of Double 11, ByteDance’s AI app Doubao has embedded Douyin livestream rooms into its product recommendations, letting users watch livestreams, claim coupons, place orders and pay inside the app without jumping to Douyin. The platform is also proactively pushing Douyin Mall spend-and-save coupons and e-commerce feature cards, breaking with the convention…

US-based technology company Docusign has announced the expansion of its longstanding collaboration with Salesforce, introducing its Intelligent Agreement Management (IAM) platform directly within Salesforce, Slack, and Agentforce.

Acumatica has released version 2026 R2 of its cloud ERP platform for mid-market businesses, adding embedded AI across the software.

Salesforce is integrating Tableau’s Pulse directly into its flagship CRM system. Pulse for Salesforce is a new version of Tableau Pulse designed to provide p…

FIS is integrating real-time merchant data from FinTech Spade into its debit processing platforms as it looks to reduce avoidable cardholder disputes and give customers greater clarity over transactions.

6sense has released four new product innovations aimed at integrating their B2B buyer intelligence into AI agent platforms. These integrations include popular platforms such as Claude, ChatGPT, Writer, and Agentforce. The advancements are set to enhance the utility of AI agents in the marketing-tech industry.