Browsing: Disclosure

Shell’s latest financial statements reveal an anticipated $6.4 billion non-cash accounting loss arising from the transformation of its Dutch pension arrangements. The disclosure raises important questions about pension governance, regulatory oversight and the financial consequences of the transition — but it does not establish that pensioners will suffer corresponding losses.

Reading a note or hearing a recording saying “You’re chatting with our AI assistant…” is an increasingly common part of customer service interactions. This disclosure is becoming normalized and it might read as clarity to some. But just the existence of disclosure isn’t enough to ensure a customer truly understands the role of the AI…