TELUS Digital Partners with Parloa to Help Enterprises Build and Manage AI Agents for Stronger Customer RelationshipsOctober 14, 2026
CRM Better the devil you know? The business case for rethinking CRM replacementBy AdminBitOctober 13, 20260 Before replacing a customer relationship management (CRM) system, businesses should ask a difficult question: is the technology failing, or has the organisation failed to get the best out of it?