Browsing: Deployment

CRM

CMA CGM and HappyRobot are scaling up a multilingual AI voice solution following successful pilots in sales, customer service, and finance. Eva, the AI sales agent, has contacted more than 4,000 customers in the UK and Senegal, with approximately one-third progressing to active discussions about their shipping needs. The Group aims to deploy Eva in…

ARIA Cybersecurity, a CSPi business, announced its second deployment within the production infrastructure of a leading pharmaceutical producer. The drug producer faced the challenge of keeping its production infrastructure disruption-free. It needed to keep critical applications running and protected because any production disruption would reduce revenue and could force in-process pharmaceuticals to be discarded. 

EDITOR’S NOTE: This article is excerpted from The AI Playbook: Mastering the Rare Art of Machine Learning Deployment. The paperback edition of this book will drop on October 27, 2026, along with a new preface. Special offer: Pre-order the paperback now and receivefree, immediate access to the audiobook.

CHICAGO, Aug. 26, 2026 — NielsenIQ (NIQ), a leading consumer intelligence company, has announced a collaboration with The OpenAI Deployment Company to further extend its AI suite of products in the NIQ Optiq Suite, including NIQ Optiq Chat, Optiq Mobile, and Optiq Bridge. The collaboration builds on the AI-native growth and product momentum NIQ reported in…