Browsing: Decision

Australian shares are set for a softer open, with SPI futures slightly in the red as global equities sell off. The dominant force today is a sharp risk off move in US markets, reflected in weaker S&P 500 and Nasdaq futures.

As AI agents take on more work across customer-facing systems, CRM investment decisions need to account for data readiness and the processes businesses want to automate. Here’s why CX leaders should get the right people involved before committing their next platform.

US stocks were mixed ahead of a critical day for markets, with a Fed decision and earnings results from Microsoft (MSFT) and Alphabet (GOOG) on deck.

AI is accelerating the pace of cybersecurity on both sides. Attackers can find and act on information at machine speed, shortening the time required to detect and defend against cyberattacks. AI-powered detection and response solutions identify and rate potential threats at a similar pace. However, these defense solutions still require human oversight to verify remediation…

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FICO has been named a Leader in IDC’s MarketScape: Worldwide Decision Intelligence Platforms 2026 Vendor Assessment, placing it among the top vendors in the study.

Braze used its Forge conference in Las Vegas this week to unveil a new wave of AI capabilities, from self-service decisioning to automated campaign. In an exclusive interview, Braze’s VP of AI Decisioning Product George Khachatryan tells CX Today where the real shift lies.

The flight from Rio De Janeiro to Dallas takes just over 10 hours, and the Cowboys are probably going to kick themselves the entire time following their wild 34-31 loss to the Ravens. 

OMAHA, Neb. — Decision Logic, a provider of back-of-house operations software for restaurants, has announced Open Semantic Access, a new way for restaurant operators to securely use their Decision Logic data with the AI tools they already use.

Mirage News Mirage News Mirage NewsTechnology17 Sep 2026 12:57 am AESTDate Time Quantexa