Accounting DART, KC Streetcar release customer satisfaction survey resultsBy AdminBitAugust 10, 20260 Transit agencies across the country have recently conducted and compiled their latest rider satisfaction scores, with some reaching score heights matching or exceeding their pre-pandemic levels.
Accounting DART Customer Satisfaction Reaches Six-Year HighBy AdminBitAugust 6, 20260 Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.