Accounting Customer-service phone lines are getting a second look thanks to AI fatigueBy AdminBitSeptember 15, 20260 This is the latest installment of the Brands Briefing, a weekly Modern Retail+ column about the growth strategies of modern brands. More from the series →
Accounting An AI customer-service platform with more than 30,000 customers joins SalesforceBy AdminBitSeptember 10, 20260 Salesforce closes the Fin acquisition, adding a 30,000-customer AI agent platform with 76% average resolution rates to its service portfolio.
