Browsing: Context

Akuity has introduced its Agentic Control Plane and MCP Server. Akuity’s Agentic Control Plane lets AI agents accelerate software delivery by giving them the operational context and permissions to act, all governed by the same controls Akuity already enforces across the pipeline. That governance is what gives engineering leadership the confidence to let agents into…

A customer calling a support line doesn’t think about org charts. They don’t know or care whether they’ve reached the storefront, the billing department or the contact center, since to them it’s all just one continuous relationship with a brand. Most companies can’t deliver on that assumption today because their systems don’t share context across…

At ServiceNow Knowledge 2026, the story was bigger than product launches or AI theater. What emerged in Las Vegas was a clearer picture of ServiceNow’s ambition: to become the autonomous operating layer for the enterprise, where context fuels intelligence and AI agents drive action. From security and CRM to portfolio management and the digital workplace,…

At the Superweek 2026 analytics summit, consultant Siavash Kanani described a broken product bundle that was quietly costing a company $17,000 a week. Top-line revenue stayed high enough to mask it, so nothing on the dashboard turned red. The company had complete visibility into its own data and still could not see the problem.