Browsing: connected

ServiceNow’s Daniel Wilks argues that customer experience often fails after the first conversation, when requests move into disconnected service, field, IT, finance, and fulfillment workflows. Arqiva shows how connected operations can turn context into resolution

Today’s revenue leaders are navigating one of the most volatile markets in recent history, as  they navigate economic uncertainty and evolving buyer expectations. Organisations are under  pressure to accelerate revenue while maintaining accuracy, compliance and control. At the  heart of this challenge is deal execution – the critical journey from quote to contract to  signature. When this journey lacks…

Melbourne, VIC, Oct. 28, 2026 (GLOBE NEWSWIRE) — Supply’d, the ERP platform built for food manufacturers, wholesalers and retailers, is expanding Supply’d Intelligence, its suite of AI-powered tools for the food industry, with version 5.5 on 28 October 2026, introducing AI capabilities designed to help businesses access operational information, investigate supplier invoice discrepancies and reduce…

Customer data is becoming more useful at the moment of action. Fullstory, Zoom, Salesforce and ChurnZero show how behavioural signals, interaction histories and real-time intelligence can help CX teams deliver better decisions, while keeping governance and human judgement in view.

New AI-powered capability transforms complex compliance data into instant, actionable intelligence

Definitive agreement with INRIX marks an important step toward helping organizations create societal value by better understanding transportation

Delta Sync is Delta’s connected onboard experience for SkyMiles Members, combining fast, free in-flight Wi-Fi on personal devices with personalized entertainment and travel information through Delta Sync seatback.

powered video, mobile recording and enterprise security connect buses, rail, stations and depots

Ayla Networks has launched Dealer Hub, a device management tool for dealer and installer networks that extends access to devices connected to the Ayla cloud.

A Texas-bound oil tanker was recently boarded by the FBI amid fears that the ship’s networks had been compromised by hackers.