Browsing: Commonwealth

First Commonwealth Financial Corporation appointed a new chief accounting officer, setting $275,000 base pay and one year of severance under a change of control agreement.

Martin Lindsay had a bold vision to reimagine the Commonwealth Bank of Australia’s contact center architecture using an approach that did not yet exist. As Executive General Manager of Customer Service Direct at the banking group, Lindsay set out to bring together multiple legacy systems supporting voice, messaging and digital interactions into a single, AI-powered…