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CRM

Imagine you are a local banking executive who cares about the way customers experience your institution’s brand. You dread the calls from acquaintances complaining about a painful know-your-customer or anti-money-laundering (KYC/AML) demand for documentation. Are your hands tied?

Google will automatically turn off its AI products for K-12 student accounts, requiring school administrators to manually opt in before students can use the technology, the company announced in a blog post on Tuesday. But there’s a big catch: If schools choose not to enable AI, students won’t be able to access Google Search. 

The race to net-zero is no longer a distant aspiration—it’s a boardroom imperative. Companies that fail to integrate accurate carbon accounting risk regulatory penalties, reputational damage, and investor backlash. Yet, with over 100 carbon accounting platforms flooding the market, selecting the right tool isn’t just about features—it’s about how to choose carbon accounting software with…

If you could create your own fantasy Board of Directors, who would be on it? CO— connects you with thought leaders from across the business spectrum and asks them to help solve your biggest business challenges. In this edition, a CO— reader asks how to avoid making a mistake when choosing a CRM system.

Chicago is one of the toughest places in the country to get found on Google. Between the Loop, the neighborhoods, and the suburbs, you’re competing with thousands of businesses that all want the same customers. A good consultant can change your trajectory. A bad one can burn six months and a chunk of your budget…