Browsing: chatbot

S.C. (FOX Carolina) – Many people turn to artificial intelligence for advice on their health, money and relationships. Cybersecurity experts warn what users type could be exposing their most sensitive information

An AI-powered chatbot in Kenya answers questions about pregnancy and new babies to cut the country’s rate of maternal mortality. Donwilson Odhiambo/SOPA Images/LightRocket/

The tech journalists at 404 Media learned that OpenAI is hiring hundreds of contractors to read and review a massive stream of real users’ ChatGPT prompts and responses.

Florida’s attorney general is pushing for a way to hold AI companies accountable after prosecutors reviewed ChatGPT conversations preceding an Apr. 17, 2025, shooting at Florida State University.

AI has transformed the way customers and businesses interact. While early chatbots, before the advent of public LLMs, were often clumsy and failed to help customers, the new wave of AI-powered customer service agents has drastically changed the customer experience.

When Odeon Cinemas upgraded its Customer Experience (CX) platform this year and rolled out a new AI-powered assistant to handle guest queries, the expected benefits from faster resolution and freeing up human agents were clear. But it was also important to stay true to the values of a brand that has been a staple feature…

State legislatures across the United States are actively developing new laws on a range of issues related to artificial intelligence. In Virginia, that process is informed by an entity established by the Virginia General Assembly called the Joint Commission on Technology and Science. To learn more about the Joint Commission and some of its recentwork…

Silverback AI Chatbot has announced an overview of its AI Assistant feature, providing information about how conversational artificial intelligence is helping organizations improve communication, streamline operational workflows, and provide faster access to information across digital platforms. The announcement explores the technologies behind modern AI assistants, explains how they differ from traditional automation tools, and examines…

New Jersey Transit (NJ Transit), at the direction of New Jersey Gov. Mikie Sherrill, has launched an upgraded digital customer experience upgrade, including a redesigned website hosting features such as:

This category includes AI chatbot apps. Siri AI joins the CarPlay party starting with iOS 27. The iPhone software update is currently in beta ahead of the official launch in September.