The sheer size and noise of data centres are what people tend to notice first. Some say they sound like a jet plane about to take off, others complain of a high-pitched whine.
With up to half of customer-service interactions carrying the potential for self-service, multinational companies are turning to their India GCCs to move AI beyond scattered chatbots and into the core of global customer operations.
A software company which stores contact details of supporters of Lincoln Cathedral and leisure centre users in Lincolnshire says it has experienced a “cyber-security incident”.
